Leo Ericson

I am a developer and system admin with a passion for web development, app development, networking and servers. I enjoy problem-solving and collaborating with a team to achieve a common goal.

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Experience

Advania Sweden - Managed Services Provider

System Consultant

January 2025 — Current

Maintain and continuously improve central systems and customer environments.
Design and establish new systems to improve workflow and efficiency.
Develop processes and security guidelines.

Service Desk Technician

October 2023 — December 2024

Respond to first line support issues through phone and ServiceNow.
Continuously improve documentation and IT-processes.
Coach the service desk team to achieve a higher technical level.

Justifi Network, New York (Remote)

Technical Lead

February 2022 — October 2023

Lead the techincal team consisting of network engineers, system admins and developers.
Responsibilities include achieving KPIs, quality assurance, and development.

System Administrator

October 2021 — February 2022

Server operations, handling a wide range of issues through FLS (First line support).
Conducting troubleshooting and resolving problems.
Deployed, configured and maintained virtual machines and containers
Deployed internal DNS and an internal certificate authority

SPACE Academy, Stockholm

Education Architect

April 2023 — September 2023

Lead tech and design courses and activites for children and young adults
Develop material and revise based on feedback
Lead and mentor a team of educators
Develop hackathons and techincal solutions for SPACE Academy
Helped earn SPACE Academy the Competence Award at TechSverige 2023

Senior Educator

October 2022 — April 2023

Lead courses and activites for children and young adults

PostNord Sverige, (Järfälla)

Terminal Tractor Driver

February 2024 — August 2024

Coordination of incoming trailers and offloading.
Rearranging trailers, dolly trailer etc.

Postal Delivery Officer

July 2022 — September 2023

Handling and sorting parcels
Loading and unloading parcels and pallets
Registering departures and arrivals

Ljud- och Bildskolan Kreativa Gymnasiet, Solna

IT-Administration Intern

July 2022 — June 2023

Managed and troubleshooted school computers and systems
Repaired hardware issues and administered system updates and changes
Maintained documentation

Education

High School Diploma, Technical Program

2020 — 2023

Ljud- och Bildskolan Kreativa Gymnasiet, Solna

Systems & Web Development